Supply Chain and Customer Service Specialist

履行客户及供应商的订单及船运管理

- Monitor the ordering status against planned seasonal timeline

根据计划时间管理订单状态

- Educate and ensure suppliers who continuously meet supply chain standards of INTERSPORT’s supplier manual

培训并确保供应商持续满足INTERSPORT供应商手册中的供应链标准

- Communicate suppliers with their performance and service level attainment, then provide guidance on how to improve, where necessary to meet the requirement

与供应商沟通服务水平及表现，提供持续改进指导至符合所需要求

- Manage supplier performance against service level targets in terms of OTIF and payment rating

在OTIF以及根据服务水平目标管理供应商表现

- Minimize the order processing lead time from receipt to order confirmation

最小化订单处理交付时间

- Build strong relationships with customers by providing stable and reliable service, and drive continuous improvement of customer satisfaction

通过提供稳定可靠的服务与客户建立良好的关系，并持续完善客户满意度

- Understand the needs of customers and provide optimized solutions

了解客户需求并提供优化方案

- Work closely with different departments to ensure efficient order and shipment process

与其他业务部门紧密合作确保有效的订单及船运处理

Requirement 岗位要求：

- Major in Supply Chain Management or Business Management is preferred

供应链或商务管理专业优先

- Solid presentation and communication skills in written English & Mandarin, good oral English is preferred

良好的中英文书写、沟通以及汇报技巧，英文口语良好优先

- Trading or manufacturing background is preferred

贸易及制造业背景优先

- Strong in data analysis and process mapping

较强的数据分析以及流程映射能力

- Attention to details and accuracy

关注细节及精准性

- Team player, open-mind and international way of thinking

具有团队精神，开放性思维以及国际化思维方式