英语技术支持主管

Experience in managing teams

Able to coach, mentor, motivate and interact with people

Excellent verbal and written communications

Strong decision making and analytical ability

Demonstrate patience, passion for problem solving, ability to use knowledge bases, tools

Technical skills

Min. 2-3 yrs. experience in working in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.

Advance knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite Advance knowledge of T/S Small Forms (iOS, Android, Windows)

Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions

Intermediate knowledge of Network collaborations & VPN T/S

Intermediate Networking knowledge

Familiarity with RDC (Remote Desktop Connection）