山特维克可乐满切削刀具（上海）有限公司招聘

500-999人

公司优势

关于山特维克集团：

山特维克是一家高科技工程集团，位居全球相关业务领域的领先地位。该集团业务遍布全球，设有代表处的国家多达150个。截至2021年，集团员工总数达到44000人，年销售额超过990亿瑞典克朗。

山特维克集团下设四大业务领域，涵盖产品研发、生产和销售：
- 山特维克矿山：作为全球领先的采矿设备及工具、服务和技术解决方案提供商，其产品线涵盖凿岩、岩石切割、破碎、装载运输及物料搬运设备。
- 山特维克机械加工：作为全球先进工业金属切削工具和刀具系统的领军企业，其产品主要采用硬质合金、金刚石、立方氮化硼及其他硬质材料制造。旗下品牌包括山特维克可乐满、***、多马和山高。
- 山特维克材料科技：专注于高级材料、特种合金、金属和陶瓷电阻材料等高附加值产品的制造。其产品涵盖钢管、钢带、丝材及加热系统。
- 山特维克工程机械：面向建筑行业提供全面解决方案，涵盖地表岩石开采、隧道挖掘、掘进、爆破、道路建设、循环利用及土木工程等领域。产品线包括岩石工具、钻孔机、破碎机、散料搬运及破碎筛分设备。

关于山特维克可乐满：

山特维克可乐满创立于1942年，总部设在瑞典，隶属于山特维克集团，是全球领先的金属切削刀具及技术供应商。其业务已扩展至全球130多个国家和地区，设有20多个效率中心和6个应用中心。三个全球中央配送中心确保了产品能够快速准确地送达客户手中。自1985年正式进入中国市场以来，山特维克可乐满在中国的服务网络已覆盖全国。三十多年来，该公司致力于将全球最先进的金属切削刀具技术和经验与中国的实际需求相结合，为中国制造业客户提供高质量的增值服务，帮助他们提升效率并降低成本。位于上海的效率中心和应用中心以及天津、广州和西安的培训中心，可以为客户提供多样化的技术培训和优化刀具解决方案。此外，位于河北廊坊的刀具方案设计中心和定制刀具生产厂可根据客户需求定制各类刀具。

山特维克可乐满切削刀具（上海）有限公司正在热招，别因简历错过好机会

根据谈职 2026 数据，只有2%的简历能拿到面试机会——你会是那2%吗？

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热招职位

Application Specialist应用工程师-金属切削刀具8千-1.2万·13薪

重庆本科及以上经验不限

Part of global industrial engineering group Sandvik, Sandvik Coromant is manufacturing tools, machining solutions and knowledge that drive industry standards and innovations demanded by the metalworking industry now and into the next industrial era. Educational support, extensive R&D investment and strong customer partnerships ensure the development of machining technologies that change, lead and drive the future of manufacturing.
山特维克可乐满隶属于全球工业集团山特维克，是世界金属切削刀具制造商，同时也是刀具解决方案和专业加工知识的提供者，致力于制定行业标准，不断推出创新技术，在满足金属切削行业当前要求的同时，世界进入工业4.0时代。完善的培训支持、巨大的研发投入以及强大的客户合作关系确保山特维克可乐满的加工技术不断进步，进而改变和推动加工制造业的未来发展。
Technical Product & Services implementation
？ Fulfills total delivery of technical solution and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet at maintain, strengthen and develop customers.
？ Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted. Prepares integrated solutions for customers.
？ Engaged by Account Managers to visits to current and potential accounts.
？ Support Account Manager in new product and service introduction to customers
？ Recommends products and services that fit well with clients’ business needs during solution offer with Account Managers.
？ Responds to more complex technical questions regarding the organization’s products, systems or services.
？ Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase.
？ Troubleshoots, investigates, and resolves technical problems that arise during or after implementation.
？ Develops test applications used for testing modules, including customer-specific components. Support in Business Development o Develops business plans in conjunction with Account Managers as appropriate, to ensure market share increases/key product focuses within the sales department are achieved in line with financial targets and KPI’s. o Ensures proactive customer need analysis to be presented to Account Manager.
OTHER RESPONSIBILITIES
？ Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within his/her zone of responsibility.
？ Participates in implementation of improvements made by the company.
？ Follows Internal Rules Regulations, in due time provides and correctly processes internal documents determined by the company.
？ Constantly improves and shares knowledge of the Sandvik Coromant Offer and quality of production, new tools and technologies.
？ Constantly increases the level of the professional development and own area of technical expertise through the training arranged by the company, and also independently.
？ Participates in trade shows and other company events when required.
？ Carries out other requests of the company management concerning activity of the company.
主要职责：
支持刀具产品的售前,售中及售后技术服务工作
刀具试切,优化客户生产工艺及试用刀具的审核及管理
参与当地销售计划的实施, 协助完成当地的各项销售指标
配合当地的销售工程师为用户提供优化的刀具方案及生产效率改善方案
支持，完成客户机床投资项目中的刀具方案
客户现场技术培训及技术讲座
内部员工技术交流及培训
收集并总结刀具应用的成功案例供公司内部分享与交流
收集并总结客户对现有产品的改进建议及对产品研发的需求
经理分配的其它相关工作
要求：
三年以上机械加工工艺技术管理经验
熟悉金属切削加工
英语四级以上，具备一定的听说读写能力
机械工程类本科及同等学历
勤奋好学，
较强的独立工作能力，
团队合作精神

HR Generalist1-2万·15薪

北京本科及以上经验不限

About the Role
If you are a proactive, inclusive, and innovation-driven HR professional with a strong commitment to operational excellence and cross-functional collaboration, we invite you to apply for the HR Generalist position within Sandvik China HR Services Center.
In this role, you will contribute to the ongoing transformation of our HR services, delivering both core and extended HR solutions to support business needs. You will work closely with the HR Services (HRS) team in shaping a high-performance HR blueprint focused on service excellence, business value creation, digitalization, and enhanced customer experience.
This position is based in the Sandvik China HR Services Center and may support multiple Sandvik divisions in China. You will play an important role in advancing the transformation of our HR services across the entire employee life cycle from recruitment to exit, including HR functional topics i.e. employment relations, employee experience, talent acquisition, and continuous improvement projects aimed at driving efficiency, performance, digitalization, and customer-centricity.
You will be involved in both operational delivery and HRS projects, ensuring high-quality day-to-day HR delivery while contributing to broader HR transformation initiatives locally/globally.
Key Responsibilities:
Support the delivery of both standard and extended HR services across the employee lifecycle
Collaborate with HR colleagues within HRS, Centers of Excellence (CoE), and business HR teams to secure alignment and execution
Assist in developing a systematic service evaluation framework to ensure quality, cost-efficiency, and exceptional customer experience
Lead and support project-based activities, including planning, coordination, execution, and follow-up of HR transformation initiatives
Provide multiple HR functional support to business needs, including employee relations, talent acquisition, HR processes & policies, service KPIs, and HR systems
Handle employee relations matters (e.g. individual performance management cases, termination/redundancy processes)
About You
We are seeking an experienced HR professional with 8 years of generalist experience, including at least 3 years in a business-facing HR role with expertise in employment relations and/or talent acquisition. Prior experience as part of an in-house business HR team is a plus.
You should be comfortable handling complex people-related issues, demonstrating sound problem-solving abilities and strong interpersonal skills. The ability to deliver on time, manage multiple priorities, and maintain a structured approach to work is essential.
In addition to solid HR expertise, you should be a collaborative team player with a passion for driving change and continuous improvement. You will act as a project coordinator, facilitating alignment across stakeholders to develop effective solutions in support of business success.
As part of a global and diverse organization, you value inclusion, curiosity, and customer focus. You are open to new technologies and tools and committed to fostering an environment of transparent communication and teamwork.
Requirements:
8+ years of HR generalist experience, with at least 3 years in a business-oriented HR role (employment relations preferred)
Experience working within a business HR team is advantageous
Strong problem-solving and interpersonal skills; able to manage complex employee relations matters
Proven ability to manage multiple tasks and meet tight deadlines in a fast-paced environment
Solid understanding of HR processes, policies, and systems
Excellent planning and organizational skills with a structured approach to work
A team player who thrives in cross-functional and international settings
Language & Location:
English is the working language (both verbal and written)
Based in Beijing office, occasional business travel may be required (up to once per quarter on average)
Remote collaboration with HR stakeholders, managers, and employees across China and globally will be facilitated through digital tools

Sales Support Associate 日语销售支持助理7-9千·13薪

大连本科及以上经验不限

Part of global industrial engineering group Sandvik, Sandvik Coromant is manufacturing tools, machining solutions and knowledge that drive industry standards and innovations demanded by the metalworking industry now and into the next industrial era. Educational support, extensive R&D investment and strong customer partnerships ensure the development of machining technologies that change, lead and drive the future of manufacturing.
山特维克可乐满隶属于全球工业集团山特维克，是世界金属切削刀具制造商，同时也是刀具解决方案和专业加工知识的提供者，致力于制定行业标准，不断推出创新技术，在满足金属切削行业当前要求的同时，世界进入工业4.0时代。完善的培训支持、巨大的研发投入以及强大的客户合作关系确保山特维克可乐满的加工技术不断进步，进而改变和推动加工制造业的未来发展。
MAIN RESPONSIBILITIES
Interfacing with Customers / Frontline Sales
- Referral point of contact for global [or specific countries] customers, handling incoming calls, emails or chat requests to collect requests, queries, enquiries or complains and either solve them or escalate through case management in case of unsolved customer enquiry
- Work with Sandvik processes with ERP SAP system and all integrated systems and applications
- Handle contacts with frontline sales to collect needs and reroute accordingly
- In case of case escalation, connect to customers according to SLA to communicate 2°line findings and solutions
OTD handling
- Provide prompt response at *** touch for enquiries or requests within the scope of contents available in EBP system / MS Dynamics / other available databases
- Provide quotations and stock availability information for standard products
- Handle order entry activities
- Handle order enquiries like amending or fixing errors, cancelling orders, EBP error handling
- Monitor order progress and delivery information
- Secure billing activities covering debit and credit note management, invoicing and invoices issues queries
- Secure delivery and related administration, managing expedites and handling delivery through shipping providers, handling goods receipts and other needed documentation
- Support and drive Shop Online and e-Commerce solutions by providing assistance and instructions to customers on self-service processes
- Collect complains and reroute to relevant owner (frontline sales, 2° line Support, )
- Collect returns and secure administrative tasks to proper handle them
- Handles the non-compliances follow up and the potential client compensations and issues credit notes
- Secure data quality within the systems
Case Management
- Create cases within case management system to keep records as ticket to customer queries, incidents and requests and communicate it according to the processes within the company
- Handling escalation of unresolved customer enquiries to proper function 2° line, Value center or Frontline sales
- Follow up with customers on open cases according to SLA
Sandvik Coromant Ambassador
- Act and communicate as Sandvik Coromant brand ambassador with customers
- Act according to code of conduct and Sandvik Coromant values and principles
REQUIRED COMPETENCIES
- Experience and skills within ERP system SAP, Microsoft Office
365.
- Ability to work as part of an international team
- Ability to work as a team player
- Be analytical and a capable problem solver
- Be persuasive and have good interpersonal skills
- Be a self-starter with a positive mind-set and solution orientated
- Be able to achieve and set targets and goals by influencing others
- Excellent written and verbal communication skills
- Capable of working in a demanding environment (high stress tolerance)
- Japanese is mandatory, English is preferable
- 1- 5 years of experience as customer service support role

Application Specialist应用工程师-金属切削刀具8千-1.2万·13薪

西安本科及以上经验不限

Application Specialist应用工程师-金属切削刀具8千-1.2万·13薪

桂林本科及以上经验不限

Part of global industrial engineering group Sandvik, Sandvik Coromant is manufacturing tools, machining solutions and knowledge that drive industry standards and innovations demanded by the metalworking industry now and into the next industrial era. Educational support, extensive R&D investment and strong customer partnerships ensure the development of machining technologies that change, lead and drive the future of manufacturing.
山特维克可乐满隶属于全球工业集团山特维克，是世界知名的金属切削刀具制造商，同时也是刀具解决方案和专业加工知识的提供者，致力于制定行业标准，不断推出创新技术，在满足金属切削行业当前要求的同时，世界进入工业4.0时代。完善的培训支持、巨大的研发投入以及强大的客户合作关系确保山特维克可乐满的加工技术不断进步，进而改变和推动加工制造业的未来发展。
Technical Product & Services implementation

1. Fulfills total delivery of technical solutions and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet at maintain, strengthen and develop customers.

2. Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted. Prepare integrated solutions for customers.

3. Engaged by Account Managers to visit current and potential accounts.

4. Support Account Manager in new product and service introduction to customers

5. Recommends products and services that fit well with clients’ business needs during solution offer with Account Managers.

6. Responds to more complex technical questions regarding the organization’s products, systems or services.

7. Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase.

8. Troubleshoots, investigates, and resolves technical problems that arise during or after implementation.

9. Develop test applications used for testing modules, including customer-specific components. Support in Business Development or Develops business plans in conjunction with Account Managers as appropriate, to ensure market share increases/key product focuses within the sales department are achieved in line with financial targets and KPI’s. o Ensures proactive customer need analysis to be presented to Account Manager.
OTHER RESPONSIBILITIES

1. Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within his/her zone of responsibility.

2. Participates in implementation of improvements made by the company.

3. Follows Internal Rules Regulations, in due time provides and correctly processes internal documents determined by the company.

4. Constantly improves and shares knowledge of the Sandvik Coromant Offer and quality of production, new tools and technologies.

5. Constantly increases the level of professional development and own area of technical expertise through the training arranged by the company, and also independently.

6. Participation in trade shows and other company events when required.

7. Carries out other requests of the company management concerning activity of the company.
主要职责：
支持刀具产品的售前,售中及售后技术服务工作
刀具试切,优化客户生产工艺及试用刀具的审核及管理
参与当地销售计划的实施, 协助完成当地的各项销售指标
配合当地的销售工程师为用户提供优化的刀具方案及生产效率改善方案
支持，完成客户机床投资项目中的刀具方案
客户现场技术培训及技术讲座
内部员工技术交流及培训
收集并总结刀具应用的成功案例供公司内部分享与交流
收集并总结客户对现有产品的改进建议及对产品研发的需求
经理分配的其它相关工作
要求：
三年以上机械加工工艺技术管理经验
熟悉金属切削加工
英语四级以上，具备一定的听说读写能力
机械工程类本科及同等学历
勤奋好学，
较强的独立工作能力，
团队合作精神