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海运客服- Customer Service

5-9千
青岛市本科不限经验

职位描述

岗位职责:
1.网络、电话等渠道维护公司客户;
2.提供业务报价,设计物流运输方案,解答客户疑问;
3.对内、对外协调解决货物运输流程中出现的各种问题;
4.完成业绩指标,达成各项绩效考核标准。
任职标准:
1.本科及以上学历,英语口语及书面表达好;
2.有货代行业3年以上从业经验;
3.正直、团结、精进;
4.具有较强的人际沟通能力和团队合作意识。
福利待遇:
1.薪资构成:底薪+提成+五险一金+十三薪;
2.工作时间:早九晚六,周末双休,法定节假日;
3.福利构成:带薪年假+员工体检+周年福利+团建旅行。
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Job Responsibilities:
1.Maintain company customers through network, telephone and other channels.
2.Provide business quotations, design tailor-made transport solutions and handle customer requirements.
3.Coordinate and solve various problems in the process of freight transportation internally and externally.
4.Meet the company's performance targets and achieve the performance evaluation standards.
Job Requirements:
1.Bachelor degree or above, good at oral and written English.
2.More than 3 years experience in freight forwarding industry.
3. Integrity, unity, sophistication.
4.Strong interpersonal communication skills and sense of teamwork.
Competitive benefits package:
1.Salary package: basic salary + commission + social insurance & public housing fund + end-of-year double pay
2.Working hours: 9:00-18:00, two days off on weekends, public holidays.
3.Welfare package: enjoy paid annual leave + medical examination + anniversary welfare + team building trip.

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